We want our users to be totally satisfied ordering on our website. We offer excellent services and if you have some problems, concerns or questions, please have the courtesy to send us your email using the Contact Form.

PAYING FOR OUR SERVICES IMPLIES FULFILLING FOLLOWING STEPS:

After your payment receipt, if necessary - our specialists will contact you and request some details regarding the game or app, and the order specifics, that you have chosen as the subject of the purchased service.

Having all information regarding your order, we can start generating the materials that are needed for successful provision of the services, Such operations often can take from 12 to 72 hours.

After the creation of the materials and finishing the preparations, we will start the delivery of the purchased service.

With service completing, our support will contact you to provide a detailed report and the proof of the successfully fulfilled work.

Before purchasing our services, as our customer you will be fully responsible for a correct understanding of this refund policy, therefore, read it carefully. We will act in line with these terms. We always try to provide really exclusive services; however, we acknowledge that some exceptional circumstances can occur regarding the specifics of the services we perform.

THEREFORE, WE APPRECIATE ALL REFUND REQUESTS, WHICH RELATE TO FOLLOWING REASONS:

Before reaching step 3, within 3 days from making your purchase, you can ask for a refund if you have some reason. However, after step 3 we cannot offer you a refund, because of the peculiar nature of services.

Failing of service delivery within timeframes we specified on the page of service description.

If the services provided are not such as described, this sort of request for refund will be satisfied by Applatide.com in each particular case. We reserve full discretion for making a determination on the refund case.

OTHERWISE, WE ARE FOLLOWING BY NEXT FINANCIAL FLOW EXECUTION:

• Customers are provided with a wide array of payment methods, including PayPal, credit and debit cards.
• Customers are responsible for payments. If there is any kind of problem with transactions the user will be the one side who should check everything and repeat payment if it is needed.
• Terms for payment means that after this procedure customer gets all the rights according to this Agreement. As a result, the customer is able to run a new marketing or advertising campaign.
• All founds you invest in applatide.com will be used for the Service options the customer has chosen.
• According to the statements of this Agreement, the price of the applatide.com Service and its features may be changed at any time. All customers will be informed about the changes beforehand.
• If we believe that the exact transaction breaks the rights and responsibilities of this Agreement we may cancel it.
• There is a strong belief for us and you to avoid financial loss. That’s why we are free to contact third parties, law prosecution, tool issuers and share details of your payments. This option supposes to help customers not to lose money or break a law.
• If you have business with a third party and several issues between you two, applatide.com has no responsibility to solve them. The only obligation we have in this case is managing financial transactions. Notice that all financial actions are final, but you may ask for a refund according to the law.
• applatide.com Service doesn’t provide any intrusion between you and developers, companies, organizations, etc.

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